Physiotherapy FAQ's


+ Do I need a referral to see a physiotherapist?

No, physiotherapy is direct access, meaning you do not need a doctor’s referral. Some private health insurance companies do require a doctor’s referral in order to provide reimbursement. As every plan is different it is best to call your insurance provider and ask if a doctor’s referral is needed.

+ Is physiotherapy covered by health insurance?

Most extended health care plans cover some or all of the costs associated with physiotherapy, usually up to a maximum amount. It’s best to call your provider and clarify your coverage.

+ Does OHIP cover any of the treatments?

RCRC is a private clinic, which means we are not able to bill OHIP for physiotherapy services.

+ How should I dress?

Wear loose-fitting clothing appropriate for the area being assessed. In addition, because your physiotherapist will want to conduct a thorough assessment they will likely screen the joint above and below your area of concern and may need further access to those areas.

+ Who will treat me at the clinic?

At RCRC we pride ourselves on one-on-one patient care. We do not At RCRC we pride ourselves on one-on-one patient care. We do not employ physiotherapy assistants or aides. All of your assessment and treatment will be provided by your physiotherapist. This is a philosophy we feel strongly about as it ensures the highest level of care and communication regarding your injury/condition. Click here to meet our team.

+ How many treatments will I need?

Each injury/condition is different as are individuals’ goals for rehabilitation. During your assessment your physiotherapist will discuss the goals you hope to achieve with physiotherapy and the time frame in which he or she expects to be working with you to achieve those goals. If at any point during your treatment you are unclear as to “how much longer” it will take, please bring it up with your physiotherapist and they will be happy to discuss your prognosis.


Not yet a patient with RCRC? Learn more about our physiotherapy services by clicking here.